We Protect Your Data by Design
Synflux adheres to industry-leading security, privacy, and compliance standards so you can trust every interaction your agents perform.
Our Privacy Commitments
We design the Synflux platform to exceed enterprise security and compliance expectations.
Data Collection & Usage
Synflux collects observability and evaluation metadata strictly for providing the AgentOps platform and improving service reliability.
Production payloads remain encrypted in transit and at rest. Customers may opt-in to additional retention controls or bring-your-own storage.
Access Control
Role-based access controls (RBAC) and SSO enforcement are available on every plan. Administrative actions are logged with immutable audit trails.
Customers can configure fine-grained data redaction, including automated PII masking before data leaves their environment.
Compliance
Synflux is SOC 2 Type II audited and adheres to GDPR, CCPA, and industry-specific requirements for finance and healthcare.
We offer data residency controls across the US, EU, and APAC. Dedicated environments are available for higher compliance needs.
Your Rights
Customers can request data export or deletion at any time by contacting privacy@synflux.ai. Requests are processed within 30 days.
For shared environments, we provide granular workspace-level data purging tools so teams control their own retention policies.
Need to Talk to Our Privacy Team?
We process data access, deletion, and compliance requests within industry-leading timelines.
Email: privacy@synflux.ai
Mailing Address: Synflux Security & Privacy Office, 548 Market Street, San Francisco, CA 94104